Landmark Case

Structure of Consumer Forums / Commissions and Their Jurisdictions

	SUPREME COURT (Final Appeal)
Appellate Authority over State Commission Revisional Jurisdiction	NATIONAL COMMISSION	Original Jurisdiction OverRs.20,00,000
Appellate Authority for District Forum Suo moto Revision	STATE COMMISSION	Original Jurisdiction over Rs. 5,00,000 up to Rs. 20,00,000
	DISTRICT FORUM	Original Jurisdiction up to Rs. 5,00,000

The maximum time limit for a claim to be filed under CPA is 2 years from the date of occurrence of the cause of action. There is no court fees to be paid to file a complaint in a Consumer Forum / Commission. Further, a complainant/opposite party can present his case on his own without the help of a lawyer.

As per the Consumer Protection Rules, 1987, a complaint filed in the Consumer Forum / Commission shall be adjudicated, within a period of 90 days from the date of notice by opposite party and within 150 days if it requires analysis or testing of commodities.

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Indian Medical Association v V.P. Shantha 1995 (3) CPR 412: AIR 1996 SC 550: 1995 (3) CPJI: 1995 (6) SCC 651: JT 1995 (8) SC (Supreme Court decided on 13.11.1995)

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