LONG BEACH, Calif., Nov. 6 /PRNewswire-USNewswire/ -- A class action lawsuit (Case #07CC01402), was filed today in Orange County Superior Court against S&F Management Company, Inc.; S&F Management Company, LLC; Windsor Healthcare Management, Inc.; and its 15 skilled nursing care facilities around the state [See list by city at end of release] on behalf of Donald Boone by and through his Attorney in Fact, Virginia Boone, on his behalf and on behalf of all California citizens who resided in, or are residing in, one of the company's California facilities from Nov. 7, 2003 through Nov. 7, 2007.
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The complaint alleges that Windsor promotes itself to people who are elderly and to their families by claiming to provide superior and attentive care. Windsor's advertisements, web sites, brochures and other promotional materials claims the facilities provide skilled nursing care services of a particular standard and quality which will meet the needs of prospective and current residents.
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"The Windsor facilities make great claims, but they don't deliver. In fact, I believe they're an elder abuse case in the making," says Long Beach, Calif., plaintiff attorney Stephen Garcia of The Garcia Law Firm. "We know they aren't providing what they promise -- excellent care -- because the 15 facilities have a long record with the California Department of Health Services of repeatedly receiving citations of deficiencies that found the facilities consistently provided their residents substandard care and violated their rights."
Garcia points to Windsor Manor Rehabilitation Center of Concord to illustrate his case. The facility received a mind-boggling 64 notices of deficiencies from June 1, 2006 to Aug. 31, 2007. The state average during this time period is 15.
The lawsuit alleges that substandard care and neglect of residents' rights was a corporate-wide strategy and policy mandated by its parent corporations, officers, and specifically the principals of S&F Management, Lee C. Samson, president, and Lawrence E. Feigen, chief operation officer. Windsor and its principals, deliberately understaffed its facilities by forcing each to operate under a budget, approved and directed by them and the directors of the individual facilities, resulting in increased business profits by charging for services that were not provided.
S&F Management is a privately owned West Hollywood-based company that operates skilled nursing facilities under the Windsor name. It was formed in 1990 to allegedly turn troubled facilities into profitable operations.
"Basically, we believe that Windsor's corporate strategy and policy is to maximize profit at the expense of the elderly and vulnerable people it claims to serve," says Garcia. "A June 26, 2007 article in the Fremont local paper celebrates the remodeled Windsor Park Care Center with a "posh reception" and praise for Samson and Feigen from a local county supervisor. I wonder how the Fremont community would feel to hear that from June 1, 2006 to Aug. 31, 2007, the facility racked up 20 citations of deficiencies for substandard care and rights violations."
California Facilities ANAHEIM Windsor Gardens Convalescent Center of Anaheim June 1, 2006 to Aug. 31, 2007: 17 notices of deficiencies ARTESIA Windsor Palms Care Center of Artesia June 1, 2006 to Aug. 31, 2007: 25 notices of deficiencies June 1, 2005 to May 31, 2006: 15 notices of deficiencies CONCORD Windsor Manor Rehabilitation Center of Concord June 1, 2006 to Aug. 31, 2007: 64 notices of deficiencies June 1, 2005 to May 31, 2006: 16 notices of deficiencies June 1, 2004 to May 31, 2005: 15 notices of deficiencies FREMONT Windsor Park Center of Fremont June 1, 2006 to Aug. 31, 2007: 20
