Reasons For Choosing Max Bupa
For commencement of a healthy relationship with Max Bupa
Max Bupa bring to an individual a family oriented health cover which is simple to buy and very easy to understand. In addition to a comprehensive health cover that suits an individual’s needs, the company also assists him/her to care for his/her health proactively over passage of time. An individual doesn’t just need to buy an annual insurance from the insurance company, but the main focus is on building a long-term health relationship with the policyholder and his/her family.
Here are some good reasons for an individual to choose Max Bupa as his/her health insurance partner
- Talk directly to the insurance company – Max Bupa
- Cashless Facility at Quality Hospitals
- Assured Renewability
- Maternity & Child Care Benefits
- No Age Restriction for Enrollment
- Responsible Enrollment
- Free Look Period
- More Elaborate and Comprehensive Coverage
- Proactive Health Relationship & Management Benefits
- High Quality Services
- Tax Savings
- Special privileges for Platinum Policy holders
Max Bupa believes that a healthy relationship is cultivated by understanding an individual’s needs, by establishing a good rapport with the individual, through a continuous dialogue with him/her on what matters the most. Hence this is the reason why Max Bupa’s Health Insurance Products and Services come with these thoughtfully designed benefits.
Talk directly to the Insurance Company-Max Bupa
It is made sure that the individual deals and talks directly to the insurer, and not through the mediation of any third parties. The insurers are always there for the individuals when such individuals need us. It is increasingly felt and commonly experienced that the concerned individual should concentrate on getting better or looking after your relatives, rather than chasing a “third party” for settlement of his/her claims.
Cashless Facility at Quality Hospitals
The concerned policyholder can access complete cashless facility at quality hospitals near his/her place of residence, thanks to the insurer’s valued relationship with such healthcare providers as their valuable partners.
Assured Renewability
Max Bupa assures the concerned policyholder renewability without any hassles. It must be borne in mind that the insurer is conducting such activities not for just one year of an individual’s life, but instead are there to serve the policyholder for his/her lifetime.
Maternity & Child Care Benefits
Maternity Benefit
Heartbeat family floater provides an individual Maternity Benefits for up to two deliveries. This benefit is available after the policyholder and his/her spouse have been covered for 24 months continuously.
New Born Coverage
All newborn babies (wherein Max Bupa have paid the maternity claim) are automatically covered from birth until the next renewal of the Policy.
- Vaccinations for children
- First year vaccinations for all newborns covered under the Policy.
- For Platinum policy holders, the insurer provides vaccinations as well as nutrition and diet consultations for children up to 12 years.
No Age Restriction for Enrollment
Max Bupa takes care to cover every member of an individual’s family, across every stage in life - from newborns to senior citizens; there is no minimum or maximum age for enrollment.
Responsible Enrollment
To start a relationship that lasts a lifetime, Max Bupa takes every effort to understand an individual’s health profile before he/she signs up. So, this is where an individual actually requires the services of the insurer to provide speedy, efficient support and faster settlement of claims.
Free Look Period
The health insurance policies are transparent and easy to understand. In rare cases if an individual has any objections the insurance company provides him/her a 15 day ‘freelook’ period within which he/she can cancel his/her policy stating the reasons.
More Comprehensive Coverage
Heartbeat Health Policy covers all day-care procedures, not a select few accompanied with limited exclusions.
Proactive Health Relationship & Management Benefits
- Health Check-up on Renewal
Because a policyholder’s health and his/her family’s health is precious and should be well looked after.
- 24/7 Health Line
This facility has been put in place so that the policyholder has access to health advice when he/she needs it.
- Health Relationship Program
If the Policy is renewed with Max Bupa without any break in the policy coverage, the concerned policyholder is eligible for health services and products with a market value of up-to 10% of your renewal premium. He/She can carry forward these benefits for usage through the years.
High Quality Service
Relationship Manager
Max Bupa may assign a Relationship Manager who will personally help an individual at the time of hospitalization, attend to his/her claims settlement, leaving him/her free to concentrate on getting better or devote more time and energy for his/her loved ones better.
- Round-the-clock customer service
The 24x7 customer helpline is always there to help the policyholder whenever the need arises. The helpline provides the concerned individual a range of services including pre-authorization, policy details and payment related queries, claims information and other services that he/she may need.
- Managing Relationship with the policyholder
As a customer, he/she can access his/her own page on the Max Bupa website for storing his/her claims history, health information, health profile, including records of tests he/she may have taken while enrolling with the insurer. Based on an individual’s requirements, he/she can access relevant health information and support to make better decisions about improving his/her lifestyle and his/her family’s health.
Tax Savings
An individual will save tax under Section 80D of The Income Tax Act when he/she buys a Max Bupa Health Insurance Policy. (Tax benefits are subject to changes in the tax laws, please consult the tax advisor for more details).
For Platinum Policy holders
- Specialist Consultation and Diagnostic Tests
The policyholder is covered for outpatient consultation with a Specialist. The insurer also pays for any diagnostic tests prescribed by the Specialist.
- Specialist Consultation and Diagnostic Tests Carry Forward Bonus
If an individual’s Policy is renewed without any break and there is an unutilized amount, the insurance company carries forward 80% of this unutilized amount to the next Policy Year. The total amount should not exceed 2.5 times the amount of the entitlement.
- Second E-Opinion
In case the policyholder finds the need to get a second opinion for a life-threatening medical condition, Max Bupa can provide the concerned policyholder with the same.
I have taken personal loan in bajaj and i came to know that loan cover max bupa health insurance in built so pls confirm me my customer id:15284909
G.SATHISHKUMAR
AGREEMENT NO:4030PL14437202
DEAR JASLEEN KAUR claim number 50987 I AM GOING TO SEND LEGAL NOTICE TO DAMIEN MARMION AND PRITI SINGH FOR THIS HARASSMENT, MENTAL TORTURE AND MISREPRESENTATION OF YOUR KOLKATA OFFICE SINCE WHILE GETTING US ENROLLED FOR THIS POLICY YOUR EMPLOYEE MITA GUHA DID NOT GIVE US COMPLETE INFORMATION. IF THE CLAIM WAS NOT BE HONORED THEN WHY DID YOU SEEK ICP FROM ME AS I HAD TO PAY Rs. 280 TO GET EVEN THOSE PAPERS FROM THE HOSPITAL. THE ORIGINAL DOCUMENTS WERE PROVIDED TO MITA GUHA ON 26-08-2013 AND AS LEARNT FROM YOUR COLLEAGUES THE CLAIM WAS LODGED ON 30-08-2013. THEN IN NOVEMBER 12TH - 2013 YOU ARE ASKING FOR ICP AND RELATED PAPERS AND BEFORE THAT SOME OF YOUR COLLEAGUES ALREADY TOLD ME THAT BEFORE SUBMISSION OF ICP EVEN Rs. 67000 WAS SANCTIONED THEN HOW ALL OF A SUDDEN MY CLAIM GOT REJECTED ? WE WILL NOW MEET IN COURT OF LAW SINCE YOU FRAUDULENT PEOPLE KNOW ONLY THAT LANGUAGE. I WILL SEE TO IT THAT NO BODY DOES HEALTH INSURANCE FROM YOUR COMPANY. YOU ARE A FRAUDULENT COMPANY WHO HAVE FAILED TO HONOR CLAIM. GALL BLADDER OPERATION IS AN EMERGENCY AND THE TREATMENT NEEDED WAS UNDER EMERGENCY DO NOT COME UNDER ANY WAITING PERIOD AND HENCE WAITING PERIOD OF 90 DAYS WILL NOT BE APPLICABLE IN THIS CASE. I WILL PROVE THIS IN THE STATE CONSUMER FORUM AND WILL MAKE YOU PAY FOR THE HARASSMENT ALSO. YOU PEOPLE HAVE NOT FOLLOWED IRDA GUIDELINES IN CLAIM SERVICING, GRIEVANCE HANDLING AND EVEN IN POLICY SERVICING.
I am a having health insurance policy from maxbupa since last three years.I am having family floter policy.Five months before when my wife was admitted in hospital for some miner operation, I was sure that as I am having an maxbupa policy they will take care of for this operation, but when I submitted my claim with all their requirements, They stared demanding additional informations.I also provided all the informations they required, but they are not settling my claim even after lapse of five months.My claim no. is 444012.Now I am start thinking that Maxbupa is a fraud Company.R K JUDAH
Dear Mr. R K JUDAH,
We regret the inconvenience caused to you.
We value your feedback as we work relentlessly towards constant improvement of services and customer satisfaction.
We have been unable to process your claim as we had not received the complete information. We request you to please share all the requisite details to help us reach a decision on your claim request.
Should you require any further assistance Please Contact Our Branch.....
Many Thanks,
Team Max Bupa
Dear Customer, We regret the inconvenience caused to you . Please share with us your contact details and we will look into your query on a priority. Team, Max Bupa
Recently I purchased online health Insurance from Max Bupa for my wife on 16th Feb 2013 and the insurance company had not given any documents nor health card . After several emails and remrinders they max Bupa Insurance company representative ask me to send bank statement as a proof of payment. Even after sending statement insurance company keep on saying it has been forwarded to responsible department for cancellation of my order. So until now I. E 04/04/2013 they had not processed my request for to cancel my order. This max Bupa insurance has no respect for the clients and they are following fraudulent policies with the new clients for the money. Beware all from this Max Bupa insurance company. Resident of Hyderabad .
Hi Customer,
We are keen to resolve your issue we have yet not received your contact details. We are awaiting your reply.
Team,
Max Bupa