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Tourists to Himachal can Now Send Grievances Directly to the Government Through SMS

by Kathy Jones on Sep 8 2013 10:20 PM

Himachal Pradesh’s tourism department has unveiled a new SMS facility through which tourists can now seek help or complain to the state officials.

 Tourists to Himachal can Now Send Grievances Directly to the Government Through SMS
Himachal Pradesh’s tourism department has unveiled a new SMS facility through which tourists can now seek help or complain to the state officials.
As part of the facility, any tourist can seek help by sending a message on a designated number - 51969.

Any tourist having a grievance regarding a hotel, travel agent or tour operator, or in need of assistance can send an SMS through short code -- HP tour -- followed by details of the complaint. The sender will receive a reply through SMS, state Tourism Director Subhasish Panda told IANS.

Himachal Pradesh, known for its delicious apples, a World Heritage railway line and picture-perfect tourist spots, last year attracted 1.61 crore visitors, including 497,850 foreigners, a state tourism department report said.

At present, 2,169 hotels with a total capacity of 55,928 beds are registered with the state, it said.

Source-IANS


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