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| Help & Troubleshooting
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| Click on any of the frequently asked questions to
read its answer.
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| Why don't I see the medindia
toolbar on my browser?
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| How can I move the medindia
toolbar to a different location?
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| Why don't I see the medindia
toolbar listed in the Internet Explorer toolbars list?
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| Does the medindia toolbar
conflict with my browser or other add-ons?
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| I installed the new version of
Microsoft Iternet Explorer 6. Why doesn't the medindia toolbar icon appear on my
browser?
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| I'm trying to uninstall the
medindia toolbar but keep getting an error message. What should I do?
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| Do I need to pay for using the
medindia toolbar?
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| When will you have the medindia
toolbar available for other platforms?
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| Do you support MSN
Explorer?
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| How can I contact technical
support?
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| How do I uninstall the medindia
toolbar? |
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Why don't I see
the medindia toolbar on my browser? |
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| If you have installed the medindia toolbar and do
not see the icon, or you installed a new version of Internet Explorer and the
medindia toolbar is no longer displayed, go to View > Toolbars and click on
the medindia option. If you don't see the medindia toolbar listed, follow the
instructions below.
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How can I move
the medindia toolbar to a different location? |
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| Note: If you are using Internet Explorer 6.0, you
must unlock the toolbars before you can move them. Right click on the toolbar
and deselect the Lock the Toolbars option.
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| You can change the location of the medindia toolbar
on your browser by clicking and dragging the vertical separator bar to the left
of the medindia icon by placing the medindia toolbar in the desired location.
This functionality enables you to place two (or more) toolbars on the same line
if you want to conserve space in your browser.
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| Please note that, as with all of Internet
Explorer's toolbars, you can only move the medindia toolbar to locations on the
top of your browser window. Toolbars can not be placed on the side or bottom of
the browser window.
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Why don't I see
the medindia toolbar listed in the Internet Explorer toolbars
list? |
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| Some earlier builds of Internet Explorer 5.0 have a
known problem with their toolbars. The medindia toolbar may be listed under the
name 'Radio' (usually the second such listing). Go to View > Toolbars and
click on the second Radio option.
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Does the medindia
toolbar conflict with my browser or other add-ons? |
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| No, the medindia toolbar is designed to run without
affecting any other system add-ons.
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I installed the
new version of Internet Explorer (6.0).
Why doesn't the medindia icon appear
on my browser? |
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| In Internet Explorer, go to View > Toolbars and
check that the medindia option is selected. If not, select it.
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I'm trying to
uninstall the medindia toolbar but keep getting an error message. What should I
do? |
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| Install the medindia toolbar again and then
uninstall it.
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Do I need to pay
for using the medindia toolbar? |
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| No, the medindia toolbar is free of charge.
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When will you
have the medindia toolbar available for other platforms? |
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| We are currently looking into the feasibility of
implementing the medindia toolbar for other platforms. Check our web site or
forum for the latest updates.
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Do you support
MSN Explorer? |
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| At this time the medindia toolbar does not work
with MSN Explorer.
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How can I contact
technical support? |
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| If you are experiencing any problems or have a
question about the medindia toolbar that is not covered in our online help then
feel free to
contact us
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How do I
uninstall the medindia toolbar? |
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To uninstall the medindia toolbar from your
Internet Explorer do as follows:
- Open your computer's Control Panel then select "Add or Remove Programs".
- Find medindia in the list of installed applications and click on it.
- Click on the "Change/Remove" button.
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